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SiteI
Refund Policy
Last updated October 14, 2026
SiteI Pro is sold by Sitei LLC through our online reseller and Merchant of Record, Paddle.com.
30-day money-back guarantee
If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to both monthly and yearly plans, including renewals.
How to request a refund
Refunds are processed by Paddle. Visit paddle.net and look up your order, or reply to your purchase receipt email. You can also contact us at sitei.co.us@gmail.com and we'll help.
Cancelling
You can cancel any time from the Billing link in the app. After cancelling you keep access until the end of the period you paid for, and you won't be charged again.
See also Paddle's refund policy at paddle.com/legal/refund-policy.